luckyday-gift.com is committed to providing you with high-quality home decor products. If you are not completely satisfied with your purchase, we are here to help.

To initiate a return, please email us at info@luckyday-gift.com. You must request a return within 30 days of receiving your order. Please include your order number and the reason for your return in the email.

Customers are responsible for return shipping costs unless we agree otherwise. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value. We cannot guarantee that we will receive your returned item.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please ensure the following:

• The item is free from damage.
• All accessories and tags are included.
• It has not been used or altered in any way.

Once we receive your return and inspect the item, we will notify you via email about the status of your refund. If approved, your refund will be processed to your original payment method within a certain number of days.

Currently, we do not offer exchanges. If you wish to exchange an item, please return the item and place a new order for the desired product.

Some items may be marked as final sale and are not eligible for return or refund. Please check the product details before making a purchase.

If you have any questions or need assistance, feel free to reach out to us at info@luckyday-gift.com. Thank you for shopping with luckyday-gift.com!